Shipping Policy

ORDER PROCESSING:

Please allow one week to process your order. 

Expect an email within 3 days to let you know your order is on the way!

STORE PICKUP -  

South of Hampton 

3725 Powers Ferry Road NE

Building A

Atlanta GA 30342

Orders can be picked up daily, from 10am - 4pm.

 An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within [insert distance] of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Same Day Orders placed before 10am during store hours will be delivered the same day with a $50 rush fee. 

Rush Orders placed outside of these hours will be delivered the next day we are open.

When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING 

Orders are generally shipped within 2-3 days using UPS. Flat rate shipping fee of $8 applies to orders shipping to United States.  

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For simple flat rate shipping: We offer $8 flat rate shipping to USA

You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

INTERNATIONAL SHIPPING:

We DO NOT offer international shipping at this time.

REFUNDS,, RETURNS AND EXCHANGES

We do not accept returns on monogrammed items. Iif the item is not monogrammed and in its original condition, we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at orders@southofhampton.com with your order number and a photo of the item’s condition. 

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at orders@southofhampton.com